Voice Agent for Turbo Engineering company
Diamond
AI Agents Hackathon
Kumar
• Operations Manager
Tools: ChatGPT, Gmail, Voiceflow
Description: Voice Agent for Turbo Company - will be live in 2=3 days
Detailed Description
KTESC
This Voice agent handles all the calls related to the company enquiry, status of the deliverables, working hours, capabilities of the company and works 24/7.
This will be live in 2-3 days
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Submission Review & Analysis
✨ Summary: This submission presents a voice agent designed to manage inquiries and provide information for Turbo Engineering Company, set to go live shortly.
💪 Strengths:
✅ Utilizes AI technology (ChatGPT) for efficient customer interaction.
✅ 24/7 availability enhances customer service and accessibility.
✅ Covers a wide range of inquiries, improving user experience.
🧑💻 Gaps / Risks:
✅ Demo URL is broken and does not provide relevant content for evaluation.
✅ Lack of user feedback or testing data to assess effectiveness.
✅ No clear timeline for deployment or updates post-launch.
🚀 Actionable Next Steps:
✅ Provide a functional demo URL to showcase the voice agent's capabilities.
✅ Conduct user testing to gather feedback and refine the voice agent before launch.
✅ Develop a clear communication plan for post-launch updates and support.
✅ Create documentation outlining the voice agent's features and usage for users.
✅ Consider integrating analytics to monitor performance and user interactions post-launch.
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