Lead Tracking for Real Estate Company

Diamond AI Agents Hackathon
Krishnendu • Sr Manager - Learning and Development
Tools: VoiceFlow, CatGPT, Canva, GoogleGemini
Description: A Voice Agent to track leads, categorize them as hot and cold lead

Detailed Description

This a simple Voice Agent, that aims to track leads for Real Estate Agents. Simple flow is
1. Bot warmly welcomes the leads, gathering the name and contact details
2. Gathers what is the service they are looking for from the Knowledge Base along with Budget details
3. Based on response, qualifies as Hot or Cold Lead.
4. Sends Gmails to sales team @ krish.ganguly.79@gmail.com and to lead based on email they shared
5. Records all lead details onto Google Sheets.

It has lots of issues/bugs where all paths are not tested yet, but good enough for a demo for the happy path scenario

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Submission Review & Analysis

✨ Summary: This submission presents a Voice Agent designed to track and categorize leads for real estate agents, utilizing a simple conversational flow. 💪 Strengths: ✅ The bot effectively gathers essential lead information, such as name, contact details, and service requirements. ✅ It categorizes leads into hot and cold based on user responses, streamlining the sales process. ✅ Integration with Gmail and Google Sheets allows for efficient communication and record-keeping. 🧑‍💻 Gaps / Risks: ✅ The demo URL is valid and relevant, but the submission notes that there are numerous bugs and untested paths, which could lead to user frustration. ✅ Lack of thorough testing may result in missed leads or incorrect categorization, impacting sales effectiveness. 🚀 Actionable Next Steps: ✅ Conduct comprehensive testing of all conversational paths to identify and fix bugs. ✅ Implement user feedback mechanisms to improve the bot's performance and user experience. ✅ Enhance the knowledge base to cover a wider range of services and scenarios for better lead qualification. ✅ Consider adding analytics to track lead conversion rates and identify areas for improvement. ✅ Explore additional integrations with CRM systems for a more seamless workflow.
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